Serving Greater Omaha, Gretna, Bellevue, Omaha
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Customer called after a recent storm passed through North Omaha concerning hail damage to his father's roof. After inspecting the roof we found quite a bit of damage not only from the storm but from age of the roof. After contacting insurance the claim was filed and it was denied due to the age of the roof and having a previous claim before. We helped the customer out by offering a low payment with our amazing financing program. They received a new IKO Dynasty roof with a 50 yr no leak warranty with a very low payment that was suitable for them and were able to get a better premium with a new insurance provider.
New roof
We recently received a call for a proposal to replace gutters and add raindrop gutter guards to a customer's home. During the inspection process, we offered to take a look and do a full inspection of the customer's home. Upon completing the inspection, we sat down with the customer and reviewed the solutions to replace his gutters and what other damage we found. The roof was only 5 years old but had quite a few bruises and strikes from hail. We showed pictures to the customer, recommended making a claim to Auto-Owners Insurance, and met the adjuster at the property a few days later. After meeting with the adjuster it resulted in the homeowner receiving new gutters as well as a new Certainteed Presidential shingle roof.
We received a call from Tom about a small leak in his daughter's home. After our initial inspection, we took a look in the attic and found moisture seeping in from a leaky pipe flashing boot. We fixed the leak by replacing the metal pipe flashing with a perma-boot. Not only does it fix the leak issue the appearance of the perma-boot looks much better than the original. Thanks, Tom for trusting Clark's Roofing and Gutters as your roofing professionals.
Customer called us said they experienced hail from a recent storm. The customer met with the insurance adjuster to find out they were only going to cover a broken skylight. After our initial inspection we found a lot more damage and had to contact insurance to get another inspection. After this inspection we walked with the adjuster and pointed out the additional damage and ended up replacing the full roof, gutters, fascia, and all the metal window wraps. This example is what we take great pride in helping our customers every step of the way through any claim. We know these storms have created a large amount of work not only for us contractors but for many insurance adjusters. They too have had their workload doubled and sometimes mistakes can happen on an inspection. We always recommend having us inspect your roof before the adjuster so we are familiar and have records of the damage found that way we can help with the whole process.